Company Profile:
Leading US-based textile, carpet and chemical manufacturer. Past winner of Malcolm Baldrige and European Quality Awards.
Challenge/Opportunity:
Expand and enhance renowned "quality culture" to address strategic challenges of time-to-market and global cost competitiveness. Drive greater efficiency and reduce variation.
Pivotal Services and Solutions:
- Business and change climate assessment with cross section of all business units
- Executive team development; consulting on personnel, change leadership, financial impact validation and strategic project selection
- Consulting and training for broad portfolio of initiatives including new product development, defect reduction, sales process redesign and technology onboarding
Results/Successes:
First year projects yield over $50 million in savings and enhanced revenues. Improved alignment of change investment across businesses. Significant development opportunities for high-potential leaders. Concepts applied to new strategic imperatives.