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Blended Learning Solutions Example

To illustrate our blended learning services, we can use the example of a “Green Belt” program conducted for a US-based manufacturing client. This initiative also included Champions training for executives and plant leaders, as well as consulting support on project selection. The first group (or “cohort”) of Green Belt candidates included 20 participants, each with an individual project. (Blended solutions can work equally well with team-based projects as well.)

Learning objectives for this program were designed to match those of Pivotal’s “standard” Green Belt criterion with the goal of both project completion/results and participant certification. E-learning modules were a key element of the program. The entire program spanned 10 weeks, after which participants completed a review session and took Pivotal’s Green Belt examination. The first-time passing rate for the exam was similar to groups in our classroom training; all passed the exam upon retesting.

The breakdown of the components is as follows:

Activity	Number of Sessions	Total Hours
Virtual Training Sessions	5	9.5
e-Learning Modules	6	11.5
Onsite Training & Coaching	1	32
Virtual Coaching	4	4
Independent Reading	6	3.5
Certification Exam Prep	1	3
	Total Hours	63.5

Note that the weekly average time commitment to the program of just over five hours (usually less, since a large portion of those hours are dedicated during the on-site session). The blended approach therefore allows plenty of time for candidates to work on their projects, and continue “regular” job responsibilities as well!

Sample Schedule

A four-week sample of the program provides a sense of how the activities are integrated and how participants are kept engaged in learning and moving their projects forward:

Program Element	Content	Hours
WEEK 2
Independent Reading	Six Sigma Way Team Fieldbook: Chapter 5 - Basic Toolkit for Team Leaders	1
Virtual Training	Learning Topics - Project Charter	2
e-Learning	Defining & Mapping the project	2
WEEKS 3 - 4
Virtual Coaching	Project Check Point	0
Virtual Training	Voice of the Customer & Stakeholder Analysis	2
e-Learning	Data Classification & Measurement	1.5
WEEK 5
Onsite Training/Project Application	Advanced Measurement Considerations, Sampling & Process Analysis Project Application - Finalized Data Collection Plan, Value & Time Analysis, Power Tools for Analyze, Introduction to Improve Project Application - Root Cause Analysis, Generating Solutions	32
Independent Reading	Six Sigma Way Team Fieldbook Guiding the Team in the Measure Phase	0.25

For the Virtual Coaching sessions, each participant works with a single Pivotal consultant through the course of the program. (Coaching would be provided to project teams if not every participant was assigned a project). The consultant reviews documentation provided by the candidate prior to each session on his or her project and outlines a plan and focus for each session. Action items and areas for further learning are outcomes of the Coaching meetings.