Pivotal Resources' Change Leadership™ system is a comprehensive array of consulting and training services that addresses many of the essential factors behind successful and sustained change efforts. The following describes the rationale and unique advantages of this flexible approach to strengthening your organization and achieving results:
Why Change Leadership™?
Executing change - from new ventures to process improvements to solving customer problems - is a fundamental competitive differentiator in today's business world. A winning strategy, flexibility, innovation, speed, efficiency, customer focus, quality - all rely on change that's efficient, timely and focused.
Making change a core competency of your business, however, cannot be ensured simply by improved project management, a good toolkit, or an excellent process improvement program. You need leaders who can define priorities and manage a portfolio of change efforts, functions that coordinate their efforts, skilled people who can assess opportunities and challenge assumptions, and an environment that accepts uncertainty while avoiding unnecessary risks.
The vision of Change Leadership™ is to provide an answer to these diverse requirements that you can apply in part or in whole. To help your business achieve immediate, significant returns while building the change capability essential to compete and grow in a climate where every successful business is at risk, every day.
What's the Pivotal difference?
With extensive experience helping clients achieve billions of dollars in new revenues and improved efficiency around the world, we have special insights into what works, and what doesn't. Over the years, we have recognized that most "solutions" are more like band-aids: they help the pain and do some good, but fail to really address the health of the whole organizational "patient."
Even among the highly successful Lean Six Sigma initiatives that have been a major focus of our business for over a decade, many companies confine these powerful change methods to a fairly narrow slice of "Six Sigma projects." Worse, leaders whose guidance and involvement are critical, too often are content with handing out the medicine needed for change leadership, yet resist taking the medicine themselves.
Recognizing these shortcomings and challenges, Pivotal Resources developed Change Leadership™ to establish a more robust and realistic set of solutions. Because each element of the system is part of our work over the years in helping clients execute change, Pivotal Resources combines practical experience and an innovative approach to the real competitive needs of companies around the world.
How does Change Leadership™ work?
The structure and specific elements of the Change Leadership™ system are like a checklist that we use with each client to evaluate needs and define priorities. The three core components of the system represent the foundational needs of any organization that aspire to be strong at driving change: you need Leaders who can define and guide change while continuing to operate the business; a Portfolio of well-scoped and managed initiatives that target the most important needs of the organization and its customers; and the ability to Execute change efforts promptly and efficiently.
The mix of solutions and their application are unique to every organization. For example, your business may emphasize developing greater Leadership capability, another may focus on skills - such as Lean Six Sigma methods - for streamlining key business processes. Some clients favor training services with the goal of building internal skills, while others seek hands-on consulting where Pivotal takes a more direct role in securing results.
The key to the system is to carefully assess your needs, priorities and readiness before implementing any element of Change Leadership™, and then working closely with us to achieve your goals with a balanced focus on short-term benefits and long-term change excellence.
View our Change Leadership™ Services.