Best-Selling Author Releases 2nd Edition of The Six Sigma Way


WALNUT CREEK, Calif. — January 31, 2014 — Pete Pande, President of Pivotal Resources, author and co-author of several popular books on business management, announced release of the Second Edition, The Six Sigma Way, published by McGraw-Hill.  The new edition retains everything from the original classic — what Six Sigma is, how it works, and how to adapt it to your particular needs — while providing valuable new sections on lessons learned and setting the record straight regarding myths and misunderstandings perpetuated over the years.

Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers.  It revealed how General Electric and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits –while providing realistic advice to avoid Six Sigma “hype”.  Corporate leaders around the world heeded the call and began implementing the tools of the world-changing performance improvement.

In short, the first-edition changed the landscape of business and organization improvement forever — worldwide.  In fact, it has been translated into 16 languages.

Now, Pete Pande has revisited the subject to bring you fully up to date about how Lean Six Sigma has been used — for better and for worse — during the past 14 years.

This all-in-one-guide provides:

  • Practical Six Sigma implementation
  • New insights from managers who successfully applied the advice from the first edition
  • Detailed case studies from such companies as Adobe, Macy’s, and Starwood
  • Hands-on “maps” that guide you through key decisions you must make

Pete Pande comments:  “So much has happened since the first publication of The Six Sigma Way, and it has been rewarding to find that much of what was in the book then still holds true.  At the same time, the opportunity to reflect on how organizations have used, or misused, Six Sigma had offered a lot of new insights.  We’re pleased that this updated book will offer some real benefit to individuals and organizations still focused on driving continuous improvement today.“

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