Tag Archives: Pivotal Resources Blog

Creating A Culture of High Performance Teams

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In watching an interview with the US Women’s gold-medal winning gymnastics team recently, I marveled not so much at their skills as gymnasts (although those are ridiculously impressive), but at their skills in supporting each other as teammates. Consistently these … Continue reading

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Adoption of Innovation and Improvement Practices

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In May and June, the Centers for Medicare and Medicaid Services announced the awardees for Health Care Innovation. The awards provide funding for the implementation of projects whose objectives are to deliver better health, improve care and lower costs for … Continue reading

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Decision Making Book Offers Lessons for Change Leadership

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A new book is on the shelves that provides an important counterpoint to popular author Malcolm Gladwell’s 2007 book Blink: The Power of Thinking Without Thinking.  The title—Wait: The Art and Science of Delay—pretty clearly states the view of author … Continue reading

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Healthcare Improvement – Frontline Care and Prevention of Errors

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The near death experience of a loved one has spurred a lifelong passion for improving the quality of healthcare.  At a recent conference I attended, Dr. Frederick Southwick shared the emotional, yet thought provoking, story of his wife Mary.  As a result … Continue reading

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Aetna Chief on Affordable Care Act: Catalyst for Needed Change

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A recent Wall Street Journal “Boss Talk” column features a very interesting interview with Mark T. Bertolini, CEO of the health insurance giant Aetna. When the article appeared—and as this is being written—we’re waiting to hear how the Supreme Court will … Continue reading

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Transit: Change Leadership for Short- and Long-term Challenges

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Last week, folks in the San Francisco Bay Area woke to the news—or worse, left home without knowing—that a large construction fire had forced closure of the Bay Area Rapid Transit (BART) lines across San Francisco Bay.  Not only is … Continue reading

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      This blog is dedicated to exploring the challenges of leading, achieving and coping with change in today’s business and social environment.   We hope to provoke thought, stimulate conversation, educate and even entertain you.  Please share and … Continue reading

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