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Pivotal Resources at National Health Care Forum and CEO Summit. 24th Annual National Forum on Quality Improvement in Health Care. Please join Pivotal Resources at booth #306 as we participate at the 24th Annual National Forum on Quality Improvement in … Continue reading
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What’s the best place to start if we’re trying to build a culture of improvement? No doubt many of your people have seen various efforts start through the years. A bigger problem is that few of them last. That’s why … Continue reading
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In May and June, the Centers for Medicare and Medicaid Services announced the awardees for Health Care Innovation. The awards provide funding for the implementation of projects whose objectives are to deliver better health, improve care and lower costs for … Continue reading
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Why is sustaining improvement success in healthcare so difficult? This is difficult in any industry, but healthcare definitely faces special challenges. Of many reasons why efforts fade, among the most important: Confusing priorities – Whether it’s trying to do too … Continue reading
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A new book is on the shelves that provides an important counterpoint to popular author Malcolm Gladwell’s 2007 book Blink: The Power of Thinking Without Thinking. The title—Wait: The Art and Science of Delay—pretty clearly states the view of author … Continue reading
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The near death experience of a loved one has spurred a lifelong passion for improving the quality of healthcare. At a recent conference I attended, Dr. Frederick Southwick shared the emotional, yet thought provoking, story of his wife Mary. As a result … Continue reading
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A recent Wall Street Journal “Boss Talk” column features a very interesting interview with Mark T. Bertolini, CEO of the health insurance giant Aetna. When the article appeared—and as this is being written—we’re waiting to hear how the Supreme Court will … Continue reading
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Last week, folks in the San Francisco Bay Area woke to the news—or worse, left home without knowing—that a large construction fire had forced closure of the Bay Area Rapid Transit (BART) lines across San Francisco Bay. Not only is … Continue reading
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Healthcare is on the minds of Americans and Canadians alike. So when a leading health organization authority shares best practices – people listen. Executives and Managers of Alberta Health Services (AHS) – the provider of specialty, acute, and continuing health … Continue reading
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Pivotal Resources’ President Pete Pande presented at the Continuous Quality Improvement in Healthcare Conference held in Calgary, Alberta, Canada on May 29-30. Pete discussed how effective teams and front-line engagement are only part of what’s needed to build a high-performing … Continue reading
