Category Archives: Best Practice

What is Leadership Success?


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One of the principles I sincerely hope you’ll take to heart from these pages is that real leadership success is best defined by the positive impact you make, and leave, on your organization. That’s not the only goal, of course. … Continue reading

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Lean Leadership – Be Wary of Non-Value Adding Management Activities


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Some of the least Lean aspects of many organizations are the management activities. My colleagues and I consistently find a high proportion of “non-value-adding” tasks in arenas such as sales, marketing, order management, human resources, finance, etc. involved decisions, sign-offs, … Continue reading

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Failing To Success – Change Leadership Benefits?


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In the midst of the high-tech America’s Cup races that took place in the San Francisco Bay and the incredible speeds exhibited, I am reminded of capsizing sailboats, and how they apply to Change Leadership. An underlying premise behind Change Leadership … Continue reading

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Change Leaders Challenge Assumptions


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When businesses get into the deepest trouble, you can usually trace the source of their difficulties to an inability to see past a “truth” that is no longer valid. The willingness to challenge “received wisdom” is one of the hallmarks … Continue reading

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Is it Sunny Today, Market Up? Take Responsibility to get Good Facts and Data


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One of the most common excuses leaders give for not using or for ignoring data is fear that it’s not valid. While I’m somewhat sympathetic—getting good data is not easy—I also think that can be a cop out. To be … Continue reading

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Developing the Habits of a True Change Leader – Certainty and Doubt


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“Certainty and Doubt” sets up an age-old argument on the nature of leadership. The conventional wisdom suggests that any leader who does not project absolute certainty in his or her decisions or convictions is doomed. “Never blink, never waiver,” is … Continue reading

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How Much Change is Right for Our Organization? – “We Don’t Have the Resources” Should Never Be Accepted Without Question


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It’s a good idea to have some sense of the scale of resources you have “in play” and do a reality check against what your organization can really afford. There is no right or final answer to this question. Your … Continue reading

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Busy People, Busy Organizations


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For a lot of organizations, your value is determined as much by the amount of activity you exhibit, as it is by the value or quality of what you accomplish. It’s natural, for both leaders and employees, to want to … Continue reading

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Change ROI for Your Initiatives


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Risk and failure are an important and necessary part of business. The freedom to operate with an innovative, entrepreneurial spirit requires the ability to take chances and absorb mistakes. Fortunately for many successful companies, the return they achieve from ongoing … Continue reading

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Change Portfolio Management – Connect Your “Strategic Goals/Project List” to a Cohesive Investment Strategy


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Pivotal Resources talks to leaders all the time about their efforts to change or improve their businesses, and while they all seem sincere about wanting to do the right thing, it’s clear many are struggling. For example, the senior vice … Continue reading

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