Category Archives: healthcare improvement

Pivotal Resources at National Forum on Quality Improvement in Healthcare

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Pivotal Resources participated at the IHI 24th Annual National Forum on Quality Improvement in Healthcare at Orlando, Dec. 9-12. There were many great people to converse with and inspiring presentations to think about. Here is a Donald Berwick presentation snap shot … Continue reading

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Pivotal Resources Event: Participating at National Health Care Forum

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Pivotal Resources at National Health Care Forum and CEO Summit. 24th Annual National Forum on Quality Improvement in Health Care. Please join Pivotal Resources at booth #306 as we participate at the 24th Annual National Forum on Quality Improvement in … Continue reading

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Q&A: Sustaining Improvement Success in Healthcare

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Why is sustaining improvement success in healthcare so difficult? This is difficult in any industry, but healthcare definitely faces special challenges.  Of many reasons why efforts fade, among the most important: Confusing priorities – Whether it’s trying to do too … Continue reading

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Healthcare Improvement – Frontline Care and Prevention of Errors

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The near death experience of a loved one has spurred a lifelong passion for improving the quality of healthcare.  At a recent conference I attended, Dr. Frederick Southwick shared the emotional, yet thought provoking, story of his wife Mary.  As a result … Continue reading

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Aetna Chief on Affordable Care Act: Catalyst for Needed Change

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A recent Wall Street Journal “Boss Talk” column features a very interesting interview with Mark T. Bertolini, CEO of the health insurance giant Aetna. When the article appeared—and as this is being written—we’re waiting to hear how the Supreme Court will … Continue reading

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Pivotal Resources’ Client, Alberta Health Services, shares Quality Improvement (QI) best practices

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Healthcare is on the minds of Americans and Canadians alike.  So when a leading health organization authority shares best practices – people listen. Executives and Managers of Alberta Health Services (AHS) – the provider of specialty, acute, and continuing health … Continue reading

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Pivotal Resources News

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Pivotal Resources’ President Pete Pande presented at the Continuous Quality Improvement in Healthcare Conference held in Calgary, Alberta, Canada on May 29-30. Pete discussed how effective teams and front-line engagement are only part of what’s needed to build a high-performing … Continue reading

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