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The following is an author excerpt from Pete Pande, “Introduction to the Second Edition, The Six Sigma Way“, recently published by McGraw-Hill. To help you get the greatest possible benefit from Six Sigma, it is important to recognize some … Continue reading
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Some of the least Lean aspects of many organizations are the management activities. My colleagues and I consistently find a high proportion of “non-value-adding” tasks in arenas such as sales, marketing, order management, human resources, finance, etc. involved decisions, sign-offs, … Continue reading