Category Archives: Pivotal Resources

#3 — Six Sigma’s Hidden Truths, Lessons Learned, and Potential Payoffs


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The following is an author excerpt from Pete Pande, “Introduction to the Second Edition, The Six Sigma Way“, recently published by McGraw-Hill.     To help you get the greatest possible benefit from Six Sigma, it is important to recognize some of … Continue reading

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#2 — Six Sigma’s Hidden Truths, Lessons Learned, and Potential Payoffs


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  The following is an author excerpt from Pete Pande, “Introduction to the Second Edition, The Six Sigma Way“, recently published by McGraw-Hill.   To help you get the greatest possible benefit from Six Sigma, it is important to recognize some of … Continue reading

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Six Sigma’s Hidden Truths, Lessons Learned, and Potential Payoffs


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  The following is an author excerpt from Pete Pande, “Introduction to the Second Edition, The Six Sigma Way“, recently published by McGraw-Hill.   To help you get the greatest possible benefit from Six Sigma, it is important to recognize some … Continue reading

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Best-Selling Author Releases 2nd Edition of The Six Sigma Way


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WALNUT CREEK, Calif. — January 31, 2014 — Pete Pande, President of Pivotal Resources, author and co-author of several popular books on business management, announced release of the Second Edition, The Six Sigma Way, published by McGraw-Hill.  The new edition … Continue reading

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What is Leadership Success?


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One of the principles I sincerely hope you’ll take to heart from these pages is that real leadership success is best defined by the positive impact you make, and leave, on your organization. That’s not the only goal, of course. … Continue reading

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Lean Leadership – Be Wary of Non-Value Adding Management Activities


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Some of the least Lean aspects of many organizations are the management activities. My colleagues and I consistently find a high proportion of “non-value-adding” tasks in arenas such as sales, marketing, order management, human resources, finance, etc. involved decisions, sign-offs, … Continue reading

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Failing To Success – Change Leadership Benefits?


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In the midst of the high-tech America’s Cup races that took place in the San Francisco Bay and the incredible speeds exhibited, I am reminded of capsizing sailboats, and how they apply to Change Leadership. An underlying premise behind Change Leadership … Continue reading

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Change Leaders Challenge Assumptions


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When businesses get into the deepest trouble, you can usually trace the source of their difficulties to an inability to see past a “truth” that is no longer valid. The willingness to challenge “received wisdom” is one of the hallmarks … Continue reading

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Developing the Habits of a True Change Leader – Certainty and Doubt


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“Certainty and Doubt” sets up an age-old argument on the nature of leadership. The conventional wisdom suggests that any leader who does not project absolute certainty in his or her decisions or convictions is doomed. “Never blink, never waiver,” is … Continue reading

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Change ROI for Your Initiatives


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Risk and failure are an important and necessary part of business. The freedom to operate with an innovative, entrepreneurial spirit requires the ability to take chances and absorb mistakes. Fortunately for many successful companies, the return they achieve from ongoing … Continue reading

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