Duration: 1 day.
Participants: Senior leaders, middle managers, front line workers, anyone who wants to learn more about the value of Lean Six Sigma.
Bringing the concepts and tools of business change to life in an engaging way is not easy. The techniques can be taught in a standard classroom layout, but to really feel how Lean Six Sigma can make a difference takes something more. The Core Concepts of Lean Six Sigma Workshop is a fast and powerful way to give people that direct connection to what innovative, customer-driven business improvement is all about. Playing roles in a “real-life” company — Sigma TV Station — participants are challenged to:
- Define their process and problem
- Use Voice of Customer techniques to identify customer requirements
- Gather data and use measures, graphs and charts to identify the root causes of customer dissatisfaction and poor process performance
- Analyze the process for variation, value and flow
- Develop, test and implement solutions
- Work as a team to execute effective improvement
By the end of the day, participants will have a solid understanding of Lean Six Sigma and the value these methodologies can bring. Moreover, participants will better recognize how they can apply the techniques to their daily responsibilities, and use Lean Six Sigma to plan a comprehensive improvement strategy.
- Develop a common understanding of Lean Six Sigma and how these methodologies can impact the achievement of business objectives
- Clarify roles and key responsibilities in executing improvement efforts, with focus on the Project Sponsor role
- Learn how to identify and prioritize meaningful and management improvement projects
- Introduce the DMAIC (Define-Measure-Analyze-Improve-Control) Project Model and demonstrate common process improvement tools
- Review issues and challenges that arise in typical process improvement projects
- Discuss what next steps might be appropriate for the organization
We often follow this introduction workshop with Lean Training for those who want to learn more about Lean Six Sigma practices.