Europe & Middle East Team

Alexandre Barbosa

Alex is an experienced consultant, trainer and strategic advisor in the field of organization improvement, built on a successful career in engineering, production and maintenance in the automotive industry. He brings a practical, …


… but ambitious approach to helping clients set goals and drive improvement results.  He has worked throughout Europe and helped contribute to significant savings and successful project outcomes.

Alex began his career as an Engineering and Maintenance manager for French-based Valeo, later moving to serve as Western Europe manager for Process and Industrial Engineering for Delphi Automotive.  While at Delphi, he was brought into the new global Lean Management effort, and went on to serve five years as Europe Continuous Improvement Manager.  In 2008, he began working full-time as a consultant, helping guide clients in such fields as banking (Barclays), health care (Lisbon Occidental Hospitals, Merck/Schering Plough) and plastics, paper and glass manufacturing (Neutroplast, Libbey, SWM Brasil).  His most recent engagements include two years coaching and training for GlaxoSmithKline in Brussels.

The breadth of Alex’s expertise includes continuous improvement culture development, change management, Lean Six Sigma, priority-setting, team building, measurement development and a wide range of improvement and facilitation tools.  While he is skilled at technical/analytical methods, he is a strong advocate of applying common sense and people-focused approaches as key to sustainable benefits.

His key projects/accomplishments include over €50 million in cost savings, successful roll-out of Lean Manufacturing across Europe, new plant construction and start-up, and mentoring of numerous leaders, managers and Belts.

Alex is a certified Master Black Belt and is fluent in French, English, Portuguese and Spanish.  He holds a degree in Mechanical Engineering from UniverSud in Paris.


Chris McCann

Chris is a successful Continuous Improvement consultant who has helped clients in a wide array of fields realize breakthrough performance improvements through a flexible approach.


He is expert at identifying opportunities and strategies, delivering on projects with a practical hands-on approach, and managing change through training and coaching for people at all organizational levels.

Chris started his professional career as a Process Engineer with Motorola, where he was first exposed to process improvement methods and tools.  He later held the position of Director of Continuous Improvement for Freescale Semiconductor, with responsibility for Six Sigma programs, Lean transformation, cost of poor quality, cost reduction and productivity improvement.

As a consultant, he has worked with clients in sectors including petrochemical, consumer products, engineering, manufacturing, IT, electronics and automotive.  His broad experience enables Chris to bring improvement concepts and methods to life, and help translate them into meaningful results.

Chris has coached, mentored and trained people from all levels of client companies on a wide range of topics ranging from Six Sigma and Lean, as well as “softer skill” areas such as facilitating positive change and team work.

Chris makes his home near Glasgow, Scotland.  He holds a First Class Honors Degree in Applied Chemistry.

Barbara Brühl-Day

Barbara represents Pivotal Resources in Paris, France. She has over twenty years of experience in the application of Continuous Improvement, Total Quality Management and ISO 9000 registration. With her expertise in…


… strategic planning and process management she has coached top managers and board members of leading companies all over Europe. These companies include Renault, Schlumberger, Hewlett-Packard, GE, Roche, IKEA and many more.

Barbara spent her early career as an international journalist in Europe, Latin America and the Middle-East – particularly as a war correspondent for a major US broadcasting network and as an expert in international communication at UNESCO. She also produced several cultural and educational programs for television and radio. Her experience in journalism later led to her founding and developing the European news offices of a famous Latin-American news agency.

Barbara has two PhDs in Political Science and in Sciences of Communication and Information from University de Paris and a Master’s degree in Marketing & Advertising from Universidad de Buenos Aires – Argentina.


Christopher Shingleton

Christopher is a skilled Lean Six Sigma consultant and trainer with over a decade of experience in a variety of industries and processes.  He works effectively with front-line, middle and senior management and has…


…helped deliver important financial results to various clients.

Fluent in French, English and German, Christopher has significant international background and capability.

A trained chemical engineer, Christopher began his career as a project engineer for Kraft Jacobs Suchard.  In addition to project work and technical audits, he helped integrate operations for acquisitions in Italy, Poland, Bulgaria and Romania.  He later worked at the Technical University of Munich in a position sponsored by Rhone Poulenc.

A certified Lean Six Sigma(LSS) Master Black Belt, Christopher entered the consulting field in 2001.  Clients he has served range from foods (Nestlé), to chemicals (Clariant), to pharma/nutrition (Bayer and DSM) to banking (Credit Suisse) and aerospace (Airbus).  For Hager Electro, an electrical equipment company, he supported implementation of a global supply chain excellence program, helped the French Sales division achieve 4€ million in new revenues and rolled out an LSS/continuous improvement initiative for sites across Europe and in China.

Christopher has training and coached some 120 Black Belts and over 600 Green Belts in French, German and English.  He has helped develop, tailor and translate a number of improvement training programs and has trained leaders and managers in continuous improvement concepts.

Based in Strasbourg, France, he holds a French Baccalauréat in Mathematics-Physics and a degree in Chemical Engineering from the Ecole Nationale d’Ingénieurs du Génie Chimique de Toulouse.

Gilbert Carreras

Gilbert is a seasoned Lean, Six Sigma and continuous improvement consultant with experience across Europe, the Middle East and the Americas. He has worked in a wide variety of industries, in both operational and


… management processes.  Based outside Barcelona, he is fluent in Spanish, French, English. Portuguese and Italian.

Gilbert began his career as a diplomatic trade advisor for the French embassy in Spain, supporting food exports from France to Spain.  In 1995 he joined industrial equipment manufacturer APV where his role evolved from Business Development (covering all of Southern Europe) to Operations.  It was at APV that he began leading Lean Six Sigma efforts to reduce inventory, boost spare part sales and improve purchasing efficiency.

Recognizing his special ability and passion for helping solve problems and develop improvement capability, Gilbert entered the consulting field in 2000.  Since then, he has worked with such clients as Airbus, Coca Cola, Dana, Mann+Hummel, Nissan, Textron, and TRW, among many others.  For Ferrari, his work resulted in 4€ million in inventory reduction; at UCB he led a Kaizen effort that boosted OEE in a packaging line by 8%; for Teksid Aluminum he guided implementation of Lean methods and projects in production, HR, Purchasing and other areas.  He has trained hundreds of Black and Green Belts, as well as providing direct support and coaching for dozens of client projects,

Gilbert holds an MBA from HEC and an Engineering degree in Economy and Agrarian Business Management from the Ecole Nationale Agronomique de Toulouse.

Peter Somos

Peter, a GE Master Black Belt, has over 13 years of Quality and Continuous Improvement management experience. During that time he has designed and directed Lean Six Sigma programs, trained and coached hundreds of …


… Senior Leaders, Champions, Black Belts and Green Belts, and personally led high-impact improvement and design projects, using methods such as DMAIC, DMADV and Lean Action Workout.

For more than 10 years, Peter was a key improvement leader at GE and was recognized as a “TOP Performer.” During this time he worked with several divisions, including GE Lighting, GE Capital and GE Energy. This career path allowed him to gain valuable experience with both service and manufacturing processes, and taught him the subtle – and sometimes not-so-subtle – differences in how to improve them. As he progressed, he became an expert with both statistical analysis tools and with “softer” team facilitation and change management techniques.

Some of the projects he led and/or coached targeted cycle time reduction (from 8 days to 5 minutes in one case), supply chain efficiency (such as improving material availability rates by 45% and reducing inventory levels by 16 MM €), and IT system implementation (SAP integration for example). Peter was also responsible for establishing measurement systems that would more accurately track business performance and identify further opportunities for improvement.

Peter earned a Masters in Information Science from Technical University Ilmenau in Germany. He is fluent in English, Hungarian and German.

Graham Forbes

Graham has extensive experience in leading projects, managing cross functional and cross cultural teams and supporting both service and manufacturing organizations.  He is a sought-after coach, trainer and consultant, bringing


… a pragmatic, common sense approach to the application of the appropriate business improvement tools and techniques. He has taught people from all levels of his client companies, covering Six Sigma and Lean topics and also some ‘softer skill’ areas such as facilitation, presentation and team work. He is an excellent communicator and is equally effective at shop-floor and Board level.

Graham entered the consulting field in 2004 and has used his experience and knowledge to great effect in a wide range of business challenges. Prior to this, Graham’s career spanned over 25 years at Motorola, in a variety of roles of increasing responsibility. Here he gained experience in Engineering, both hands on and as a Manager, during which time he introduced the concept of statistical engineering and structured problem solving in his team. He also had the opportunity to run a Manufacturing Operation for many years, where he learned the value of the Lean family of tools. Later in his tenure at Motorola, as a Business Chief of Staff, he was instrumental in leading a quality improvement drive. Laterally, he was the Global Process Owner for Customer Quality in the semiconductor arena, a role which afforded contact with many demanding blue chip customers. Success here required involvement in all aspects of the business and interface at all levels.

His key client engagements include extensive training and consulting support for BP’sProcess Fitness initiative, coaching and training for first direct Bank, and various services for firms such as Cisco, M&S Money, Babcock Naval Services, Pfizer, CRUK,  RS Components and Shop Direct.

His most recent engagement within BP saw him successfully lead a Finance initiative to implement a new process and system to manage the downstream IT costs.

Graham holds a Degree in Physics from Strathclyde University in Glasgow and is a certified MBB.

Bernd Stoeth

Bernd brings over 17 years of experience in continuous improvement, implementation of quality management systems and production management. His areas of expertise include: Six Sigma and Lean for Service and Manufacturing…


…Organizations; Implementation of Quality Management Systems according to ISO 9000 Standard; Change Management Training and Coaching; Team Building and Facilitation; Process Improvement Coaching; and Training Design, Development, Implementation and Delivery.

Bernd has focused on assisting companies in the design, development and implementation of improvement programs and culture.  He has a unique ability to link improvement principles to leadership and management efforts, in an understandable and practical manner. His broad experience base enables him to draw on real life examples that connect well with various groups. He has guided many teams in the successful application of Six Sigma methodology to their process improvement projects.

Bernd helped companies across Europe in the industries of Finance, IT, and Manufacturing to design and implement successful organizational change, leading to long-term and sustainable benefits. Some of his client companies are adidas Group, GE Oil & Gas, Sun Microsystems, GE Money Bank, Moveon and Raiffeisen Bank.

Prior to becoming a full-time consultant and trainer, he spent 3 years with GE Capital where he was Six Sigma Center of Excellence Leader Europe.  As a member of the Quality steering committee at ERC Frankona he helped to implement Six Sigma and Lean. His particular focus there was the design, implementation and delivery of Six Sigma training programs. Bernd has also worked for Mars, where he was Quality Manager and Production Manager.

Bernd has studied electrical engineering and economics. He is a certified Quality Auditor by the European Organization for Quality and a Master Black Belt. He holds a B.A. and an M.S. from the University of Munich.