How We Work
Our success in serving you is grounded in a common sense approach: we listen to your issues and concerns; work hard to truly understand your needs, challenges, culture and goals; and we develop flexible solutions to achieve those goals.
Pivotal Resources adheres to a set of principles that help us effectively “Drive Change and Build Leaders” …
• Through establishing clear, achievable objectives for every consulting engagement, training session or meeting. Time is valuable. We work with you up-front to define deliverables and set expectations. We promise only what we can deliver and deliver what we promise.
• By tailoring services and solutions to your organization’s goals and needs.Businesses share common problems – but the solutions to those problems are never “common.” One size does not fit all!
• Through establishment of a close, honest and enjoyable partnership. We’ve found that integrity and openness are great for business and have helped us establish strong relationships and many friendships among our clients. Our success is based on your success and we do everything possible to work together in achieving meaningful results.
• By flexing our approach to best fit your most urgent situation and challenges.Your organization is changing – often daily – and we’ll adapt quickly to your needs and goals and keep our eyes open for better ways to help you. Our consultants are particularly keen at sensing when adjustments may be necessary. We’ve also learned that creativity and fun are key ingredients in successful client relationships.