Pivotal Resources selected to help organize, facilitate, direct, and guide strategic projects for the State of Oregon (see finished reports)

»  Governor’s Office of the State of Oregon: 30 Year Transportation System Vision Plan

»  Oregon DMV: Strategic Transformation Plan for IT and Service Delivery

Find out about the challenges and goals faced by other organizations (some may be similar to yours), and how Pivotal’s client engagement has helped.

By Client:

(click on client name for more information)

 

»  adidas Group: Manage global complexity

»  Alberta Health Services: Adopt enterprise-wide improvement planning and execution method

»  BP: Build a continuous improvement culture

»  Charles Schwab: Improve customer experience in a competitive market

»  Centers for Medicare & Medicaid Services (CMS): Better Healthcare Improvement

»  Cisco Systems: Build discipline and productivity while maintaining speed and innovation

»  Clorox: Improve quality, performance and efficiency

»  GE Capital Services: Apply Six Sigma in a service business

»  Givaudan: Worldwide improvement-focused Culture Change

»  Macy’s Logistics & Operations: Change the Process… Change the Results

»  Marks & Spencer Money: Driving successful Change

»  Milliken & Company: Address strategic challenges, building on strong quality legacy

»  Oregon Department of Transportation (ODOT): Transform strategy, practice, and culture

»  Oregon Department of Administrative Services (DAS): Quality improvement for efficiency

»  Roche Diagnostics: Leverage & build Lean Six Sigma assets for “in-house” self-suffiency

»  Starwood Hotels & Resorts: Build consistent, customer-driven culture across various brands

»  UnitedHealth Group: Optimize Lean Six Sigma (LSS) practices

»  U.S. Naval Forces Marianas: Strategic/LSS training partner to support “Fleet, Fighter, Family”

»  Veterans Health Administration (VHA): LSS for National Systems Redesign initiative

 

 

By Industry & Project:

 

Financial Services

»  Marks & Spencer Money: M&S Money’s Collections Initiative

»  Improve customer experience in a competitive market

»  Targeted Customer On-Boarding

 

Global Operations

»  Manage global complexity

»  Build a continuous improvement culture

»  Worldwide improvement-focused culture change

»  Build consistent, customer-driven culture across various brands  

 

Government

»  Serving the State of Oregon

»  Strategic/LSS training partner to support “Fleet, Fighter, and Family”

»  Lean Six Sigma for National Systems Redesign initiative

»  Better Health, Care, Improvement…Lower Costs  

 

Healthcare/Pharmaceutical

»  Optimize Lean Six Sigma practices

»  Leverage & build Lean Six Sigma assets for “in-house” self-suffiency

»  Unexpected Product Launch Delays

 

Retail

»  Enabling Expansion Plans

 

Technology/Communications

»  Build discipline and productivity while maintaining speed and innovation

»  Cutting Contract Bureaucracy

»  Managing Speed & Complexity

 

Warehouse & Distribution

»  Macy’s Logistics & Operations: Process Management Team Initiative

 

Specialty & Services

»  Converting Leads into Sales

 

 

Contact us for more information.