Our people value and nurture the collaboration that’s essential to every task and engagement.
Each Pivotal team member can play multiple roles and is comfortable adapting to expected and unexpected obstacles.
Plain language, straightforward concepts, the shortest path to sustainable results—these prove far more effective than “consultant-speak” or textbook theory.
Change takes work, but it should be rewarding and fun. Pivotal consultants encourage and energize people as they achieve their goals.
Pete is a recognized expert in organizational change leadership with over 35 years of consulting. He has led strategic planning and operational improvement efforts for clients in a wide variety…
Cheralynn is responsible for Pivotal’s day-to-day operations in the U.S. and abroad. With 20 years’ experience planning and leading organizational change engagements, she excels in working with leadership teams to…
Brittany brings a rich 15 years’ experience in education, social sciences research, business development and project leadership to her work as an organization improvement consultant. Her personal approach and ability…
Alicia is responsible for ensuring smooth operation of Pivotal’s client-facing logistics and services as well as accounting and office management. She joined Pivotal in 2017, bringing over 10 years of…
Over 25 years experience in change leadership, process-based organizational design, measurement, and problem solving. Kelly works with leaders and teams at all levels to improve organizational effectiveness and implement large-scale…
An engaging and highly-skilled change consultant and trainer, Chris has helped dozens of leaders and teams deliver performance improvements, while building skills in change management, statistical analysis and practical problem…
Fook Loy has led Pivotal Resources’ Asia operations since 2003, serving global and regional clients in China, Singapore, Japan, Indonesia, Thailand, and Vietnam. He is a strong team leader who…
Francisco is an expert in organization change and Lean Six Sigma with proven experience guiding critical change initiatives and enabling clients to deliver significant results. He’s an insightful business advisor…
Our Global Network
The following are key members of our team supporting engagements around the world, and whose diverse and deep experience deliver success for Pivotal clients.
Ernie Arboles – North America
Jim Athon – North America
20+ year advisor to dozens of successful change efforts. Combines engineering, humor and deep experience to make improvement engaging and effective. Skilled in manufacturing, health care, petrochemical, finance and more.
Michelle Crosby, Ph.D. – North America
Veteran OD and HR executive with 25 years supporting strategic and operational change initiatives. Leadership coach/consultant for such clients as Pfizer, HSBC, Stanley Black & Decker, and Four Seasons Hotels.
Erika DeVito – North America
Creative facilitator/consultant with a strong track record streamlining processes in service, logistics and manufacturing. Self-described statistics-lover with complementary team-building and change management expertise.
Mark Halmrast – North America
Former Operations leader who helps client balance change efforts on urgent needs and longer-term results. Expert in continuous improvement and transformational change, specializing in retail, financial services, and healthcare.
Colleen Kindler – North America
Ed Vasko – North America
Edir Kuroda – Latin America
Alexandre Barbosa – Europe
Consultant, Master Black Belt, and manager with organizations globally, delivering significant savings and performance improvement. Clients include Delphi, Barclays, GlaxoSmithKline and Givaudan. Fluent in French, Portuguese and English.
Graham Forbes – Europe
Extensive service and manufacturing consulting, training and project leadership, building on career at Motorola. Master Black Belt who brings a common sense approach to cross-functional and multi-cultural teams.
Bernd Stoeth – Europe
Soma Ariyaka – Asia Pacific
Consultant and trainer in strategic planning, team building, Lean Six Sigma deployment, and change execution methods. Experience includes finance, engineering, manufacturing, logistics and warehousing.